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THE BOUTIQUE THE WEATHER INTERACTIVE CAMPSA GUIDE
The rights of those sitting for competitive exams
by Antonio de Lorenzo
June and July are particularly busy months for Spaniards preparing to take civil service exams. Those who have endured this ordeal attest to the fact that it is one of the most arduous and angst-producing endeavours a person can confront in their entire academic and professional career.
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Besides putting in months or years of study, candidates must show perseverance, willpower, drive and determination to achieve the reward they seek. Many times, success or failure - mission accomplished, or frustration - are concepts that can depend on unforeseeable or accidental circumstances, such as luck, the number of jobs available, the way the test is convened, the way the other applicants have prepared and their level of knowledge. Indeed, some compare preparing for a competitive civil service exam with a long-distance running event involving careful dosing out of energy, non-stop motivation and total dedication to study are key factors in the final result. Add to this lots of self-esteem, self-respect, hard work, planning and efficiency in study techniques.
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How and where to file a complaint
As in any selection process in which most candidates are not chosen, there are mechanisms for challenging the results, either through questioning the test itself
or the grade the jury has assigned.
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Most people vying for a post in the Spanish government know the constitution like the back of their hand, in particular section three of article 103:�the Law governs the status of government employees, access to the civil service in accordance with the principles of merit and ability, details of exercising the right to form unions, the system of incompatibilities and guarantees of impartiality in the carrying out of functions. This paragraph means that merit and ability are two essential criteria on which access to civil service jobs is based. Therefore, it is on the basis of merit and ability that any complaint or challenge should be filed.
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List of candidates' rights
The Madrid regional government has drawn up a list of the rights of civil service employment applicants in the region, and it could perfectly well be extended to such candidates throughout Spain. It includes the following observations:
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1.�Candidates must be treated with respect and deference by the authorities and government employees, who must facilitate the exercising of their rights and the fulfilment
of their obligations.
2.�Information on competitive exams must be made available to candidates in places with full public access, such as telephone information hotlines, offices catering to citizens and web pages of government bodies.
3. In competitive exams people with handicaps can request changes in scheduling or equipment to guarantee a level playing field with respect to the rest of the candidates.
4.�Candidates have the right to know the rules applicable during the test, such as which materials can be used, length of the exam, time to renounce an exercise, instructions for filling out answer sheets, among other issues.
5. The act of opening sealed envelopes and individualizing exams that pass will be held in an open session, announced with sufficient warning, and candidates who have taken the test can attend. The jury can restrict attendance depending on the number of candidates.
6. Candidates can obtain copies of the questions for written examinations once the test is over, at the place where the test is given.
7. In multiple-choice tests, along with the grades of passing candidates a list of the correct answers will be published, as will the minimum grade needed for passing.
8. When candidates question the grade they have received, the jury will look their test over again or provide a copy of it.
9. Suggestions of a general nature as to how the test can be approved will be accepted. Candidates can also file complaints over anomalies or any problem in the carrying out of the test. Once the exam is over, forms for this kind of observation or complaint will be provided.
10. Candidates can appeal against juries' rulings.�
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The Internet offers web sites that are highly useful for people preparing to take civil service exams. They include opositor.com, a site with a wealth of up-to-date information on the subject, such as schedules for exams, job banks, dates of exams and links and chat groups in which candidates trade views on impending exams.
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